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Damage-Free Delivery Guarantee Damage-Free Delivery Guarantee
2-Year Warranty 2-Year Warranty
  • Austrália（AUD AU$）
  • Áustria（EUR €）
  • Bélgica（EUR €）
  • Canadá（CAD $）
  • Finlândia（EUR €）
  • França（EUR €）
  • Alemanha（EUR €）
  • Grécia（EUR €）
  • Irlanda（EUR €）
  • Itália（EUR €）
  • Japão（JPY ¥）
  • Kuwait（KWD دينار）
  • Luxemburgo（EUR €）
  • Holanda（EUR €）
  • Nova Zelândia（NZD $）
  • Polônia（PLN zł）
  • Portugal（EUR €）
  • Espanha（EUR €）
  • Suécia（SEK kr）
  • Emirados Árabes Unidos（AED د.إ）
  • Reino Unido（GBP £）
  • Estados Unidos（USD $）

CARRINHO DE COMPRAS

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Returns & Exchanges Center

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For Product Quality Issue or Transportation Damage:
We provide free return and exchange services.

For Customer Preference Reasons:
If the customer doesn't like our lights, they need to pay for the return shipping cost.

View full refund policy

Transportation Damage

We guarantee damage-free delivery for all orders.
If you receive any damaged or defective goods, we provide free exchange services.
Please directly contact service@elegalight.com

Order Cancellation

  • Can only be cancelled within 4 hours of purchase.
  • Once shipped, cancellation is no longer possible.

Please contact service@elegalight.com to check for cancellation options.

Non-returnable items

  • Products beyond the 14-day return window.
  • Made to order goods.
  • Sale items.
  • Large bulk orders.
  • For safety reasons, we cannot accept returns on essential oil products.
Free shipping
Free shipping to 60+ countries worldwide.
100% Satisfaction Guaranteed
Serving 5,000+ happy customers.
2-Year Warranty
Protected by a 2-year warranty.
14-day returns
Shop with confidence.