• English
  • Español
  • Italiano
  • Deutsch
  • Français
  • Português (Portugal)
  • العربيةُ
  • Polskie
  • 日本語
  • Australia(AUD AU$)
  • Austria(EUR €)
  • Belgio(EUR €)
  • Canada(CAD $)
  • Finlandia(EUR €)
  • Francia(EUR €)
  • Germania(EUR €)
  • Grecia(EUR €)
  • Irlanda(EUR €)
  • Italia(EUR €)
  • Giappone(JPY ¥)
  • Kuwait(KWD دينار)
  • Lussemburgo(EUR €)
  • Olanda(EUR €)
  • Nuova Zelanda(NZD $)
  • Polonia(PLN zł)
  • Portogallo(EUR €)
  • Spagna(EUR €)
  • Svezia(SEK kr)
  • Emirati Arabi Uniti(AED د.إ)
  • Regno Unito(GBP £)
  • stati Uniti(USD $)
Free worldwide shipping Free worldwide shipping
Damage-Free Delivery Guarantee Damage-Free Delivery Guarantee
2-Year Warranty 2-Year Warranty

Returns & Exchanges Center

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

For Product Quality Issue or Transportation Damage:
We provide free return and exchange services.

For Customer Preference Reasons:
If the customer doesn't like our lights, they need to pay for the return shipping cost.

View full refund policy

Transportation Damage

We guarantee damage-free delivery for all orders.
If you receive any damaged or defective goods, we provide free exchange services.
Please directly contact service@elegalight.com

Order Cancellation

  • Can only be cancelled within 4 hours of purchase.
  • Once shipped, cancellation is no longer possible.

Please contact service@elegalight.com to check for cancellation options.

Non-returnable items

  • Products beyond the 14-day return window.
  • Made to order goods.
  • Sale items.
  • Large bulk orders.
  • For safety reasons, we cannot accept returns on essential oil products.